Privacy Policy

Welcome to Atech Electrical Engineering Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, engage our engineering services, or communicate with us.

Your privacy is important to us. We are committed to handling your personal information responsibly, securely, and in compliance with applicable laws and regulations in Nigeria.

INTRODUCTION

This Privacy Policy describes how Atech Electrical Engineering Ltd (“we,” “our,” or “us”) collects, uses, and protects personal information when you:

• Visit our website

• Request electrical, mechanical, plumbing, solar, or CCTV services

• Submit contact or quote forms

• Call, email, or message us

• Engage us for project consultation or execution

By using our website or services, you agree to the practices described in this policy.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect operational, technological, or legal changes. Updated versions will be posted on our website with a revised effective date. We encourage periodic review.

WHAT TYPE OF INFORMATION DO WE COLLECT?

To provide professional MEP engineering services, we may collect:

1. Contact Information

• Full name

• Phone number

• Email address

• Property or project address

Used to communicate about consultations, quotations, project updates, and support.

2. Project Information

• Service type requested (electrical, solar, HVAC, plumbing, CCTV)

• Property type (residential, commercial, industrial)

• Load requirements and technical specifications

• Site photos or drawings (if provided)

Used for site assessment, system design, and project execution.

3. Payment Information

Billing details necessary for invoicing and project payments.
Payment processing may be handled securely through trusted financial institutions or third-party processors.

4. Website Usage Data

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Referral source

This data helps us improve website functionality and user experience.

HOW DO WE USE THE INFORMATION WE COLLECT?

We use your information strictly for legitimate business purposes, including:

Service Delivery

• Responding to quote requests

• Scheduling consultations

• Engineering design and installation coordination

• Providing after-installation support

Operational Improvement

• Enhancing our electrical, solar, and MEP service offerings

• Improving website performance and customer experience

Legal & Regulatory Compliance

• Meeting contractual obligations

• Complying with Nigerian laws and regulatory standards

SMS & PHONE COMMUNICATION CONSENT

If you provide your phone number, we may contact you regarding:

• Quote confirmations

• Site inspection scheduling

• Project updates

• Installation reminders

• Customer support

We only use phone numbers for service-related communication.

Your phone number will not be sold, rented, or shared for marketing purposes.

If SMS notifications are implemented:

• Message frequency may vary

• Standard carrier rates may apply

• You may opt out at any time by replying STOP

• For assistance, reply HELP or contact us directly

Consent to receive SMS is not a condition for receiving engineering services.

WITH WHOM DO WE SHARE INFORMATION?

Atech Electrical Engineering Ltd does not sell or rent personal information.

We may share information only with:

Service Providers

Trusted vendors assisting with:

• Payment processing

• IT infrastructure

• Website hosting

• Engineering software platforms

All service providers are obligated to maintain data confidentiality.

Legal Authorities

If required by law, regulation, or court order.

No mobile information or SMS consent data will be shared with third parties for promotional or marketing purposes.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies to:

• Improve site functionality

• Analyze visitor behavior

• Enhance user experience

Cookies are small files stored on your device when visiting our website.

HOW YOU CAN MANAGE COOKIES

You can adjust your browser settings to:

• Block cookies

• Delete stored cookies

• Receive alerts when cookies are used

Disabling cookies may affect certain website features.

DATA SECURITY

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no online system can guarantee absolute security.

YOUR RIGHTS

You may request to:

• Access your personal information

• Correct inaccurate data

• Request deletion of information (subject to legal obligations)

• Withdraw consent for communications

To exercise any of these rights, contact us directly.

CONTACT INFORMATION

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Atech Electrical Engineering Ltd

Phone: +234 701 519 8030
Email: info@atechelectricalengr.com
Website: https://atechelectricalengr.com/